I was in an elevator with my youngest child. I had him push the elevator button to get us to the 2nd floor. He did so and then tilted over and gleefully said “Look at how the crazy the buttons are.” I myself couldn’t help also feeling good about it. I wonder why it had that effect on us. It was a nice feeling.
See Also
Office of Elevators and Amusement Rides
Last night we stayed at a Courtyard by Marriott. The experience design of their Bistro in the hotel is the reason we choose to stay there again from our last trip. Repeat business is a hallmark of good experience. At breakfast this morning I saw the tops of the salt and pepper shakers. The holes in the top were designed so that the salt was in the shape of an S and the pepper in the shape of a P. Small details like that add up to better experiences.
Building the Bistro (on the experience design of the Courtyard Marriott Lobby and Bistro)
Some Nicely Designed Salt Pepper Shakers
Previous post on Hotel Website User Experience
Inside the Marriott test kitchen: trying Courtyard’s new Bistro concept
Underwater Photography Category
This page could be so much more engaging. Its seems too modular. It needs to live.
Im doing a workshop at Lean UX NYC
Gamestorming Collaborative Ideation – Dennis Schleicher
Whoooooo
Basic Customer Journey Map Information
After a timeline its good to talk about Actions, Motivations, Questions, and Barriers.
Critical Success Factors for Positive User Experiences. Interesting approach.
… the number of clicks taken to reach a specific set of basic information is a critical success factor while the security remains as a hygiene factor …
Shopper-Based Category Reviews
Interesting how categories, trends, and shopper groups relate. And how shopper groups drive trends. Its more complicated than that.
Cool Office and Office Insight Post
I like stories from the different items they highlight.
like how the category ratings are clickable. Though whats the diff between Editors’ Choice, Top Pick, and Best Buy?