“One important reason for this (working longer hours and having greater demands on our time) is that a high standard of living presupposes an economy of innovation and change. But innovation and change make inordinate time demands on the executive. All one can think and do in a short time is to think what one already knows and to do as one has always done.” – Peter Drucker
What do we do in terms of UX processes and practices that help us innovate and think of things in ways that we don’t already know and to do things differently than we have always done them?