Beyond Happy Customers: Teaching customers to love themselves

“I do not trust people who don’t love themselves and yet tell me, ‘I love you.’ There is an African saying which is: Be careful when a naked person offers you a shirt.” — Maya Angelou

Mark Schraad blogged “Should we treat our bosses like we treat our kids?” (06062011). He wrote “Teaching them to love themselves is key…then and only then can they find happiness.”

As an advocate of customer happiness, how does this relate? How can we teach our customers to love themselves?

And how do we keep it real? How to we not let it enable narcissistic disorders.  More than just people loving the image of themselves, but actually love themselves.

In Facebook you can like your own posts.  On twitter you can favorite and reply to your own tweets. But that just keeps yourself as an object and image. What  could these organizations be doing to help people grow?

How can social media help people who might be empty on the inside, grow a real Self to bring to their relationships with other people? “Interesting” offers a good direction. People developing and pursuing interests is an important part of growing a real Self.

What else?

References

Mark Schraad’s Blog

Liking is for Cowards. Go for What Hurts. (NYT May 28, 2011)

“Interesting” is the new like

Happy Customers

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